Solar inverter after-sales service form

Tags: Solar Inverter Aftersales

4 FAQs about Solar inverter after-sales service form

How do I contact smart photovoltaic customer service?

Talk to our well-chosen sales consultant for your exact solar energy needs For after-sales product related issues, please fill in this form. You can contact the official smart photovoltaic customer service by email and phone to write down your problems or troubles. We will contact you as soon as possible and assist in solving them.

Does a PV system need energy storage equipment?

A： We provide one-stop service, including program design, system equipment, transportation and installation, grid-connection technical support, and after-sales service. Does a household PV system need energy storage equipment? A：We recommended that the household photovoltaic power generation system eventually be connected to the power grid.

Can a warranty be extended if the inverter is replaced?

A：The warranty period will not be interrupted by product repair or extended by replacement of the whole machine or equipment, and the replaced machine or equipment will automatically inherit the remaining warranty period of the whole machine or equipment before replacement. What communication protocol does the inverter use?

Can a distributed photovoltaic system be installed in commercial housing?

A：It depends on the actual area available on your roof. Generally, 10 square meters are required for a 1 kW system. Can a distributed photovoltaic power generation system be installed in commercial housing? A：Yes. You need to explain the situation to the residents in your building and the property management department.

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